Transact + CBORD announced the appointment of Sean Guzman Murphy as Senior Vice President of Global Services, marking a significant step in advancing customer experience and operational excellence across education, healthcare, and enterprise sectors.
With more than 20 years of leadership experience in Customer Experience, Global Services, Customer Success, and Partner Success, Sean brings a proven record of building world-class service organizations that drive measurable business impact. His previous roles at Gigamon, Palo Alto Networks, Riverbed Technology, and Juniper Networks demonstrate deep expertise in scaling teams across SaaS, hardware, and security environments.
Leadership That Transforms Customer Experience
Sean is recognized for creating systems that align global programs with subscription-based business models, ensuring that service operations deliver both value and efficiency. He has consistently mentored leaders to drive measurable customer satisfaction, retention, and expansion outcomes.
At Transact + CBORD, he will focus on elevating service analytics, adoption frameworks, and revenue-linked success metrics—tools designed to help organizations achieve continuous growth through superior customer engagement. His leadership approach integrates technical precision with strategic foresight, a hallmark of executives who lead transformation across global markets.
Transact + CBORD: Intelligent Solutions for Connected Ecosystems
Transact powers secure and intelligent technology platforms that connect people, systems, and payments across campuses and enterprises. The company has facilitated over $53 billion in transactions, serving more than 12 million customers annually, and building on 40 years of innovation in campus and enterprise technology.
The Transact platform streamlines operations, enhances customer experiences, and enables organizations to meet modern expectations for agility, data-driven insights, and digital convenience. This strategic appointment reinforces the company’s commitment to scalable growth, operational excellence, and client-centered innovation.
A Step Forward in Transact + CBORD’s Growth Strategy
Sean Guzman Murphy’s appointment signals the next phase in Transact + CBORD’s global service expansion and leadership evolution. His expertise in building high-performing service organizations aligns with the company’s mission to enrich connected experiences and strengthen partner ecosystems worldwide.
This leadership addition underscores the value of executive search firms in identifying and recruiting transformational leaders who combine operational expertise with customer-focused vision. For organizations seeking to elevate leadership capability, top executive recruitment services play a pivotal role in securing talent that drives performance and long-term value creation.